Privacy Policy

This Privacy Policy explains how Razini Labs("we," "us," or "our") collects, uses, and protects personal data when you visit our marketing website at https://www.razinilabs.com(the "Site"). It is written to align with the Kenya Data Protection Act, 2019 and the associated regulations issued by the Office of the Data Protection Commissioner.

Our products — mychuo, Project Fedha, and Project Mbao — each have their own privacy policies that govern data collected through those services. This Policy applies only to activity on this marketing Site.

1. Data controller

The data controller for information collected on this Site is Razini Labs, Westpark Towers, Mpesi Lane, Westlands, Nairobi, Kenya. You can reach our Data Protection contact at hello@razinilabs.com.

2. What we collect

We aim to collect as little personal data as possible on the Site. Specifically, we collect:

• Aggregate, anonymised analytics via Vercel Analytics and Speed Insights — including page views, referrer, approximate region, device type, and performance timings. These are collected without cookies and cannot identify you personally.
• Email correspondence — if you email hello@razinilabs.com, we receive the information you choose to include (your email address, name, message content). We use this to respond to your enquiry.
• Server and security logs generated by our hosting provider (Vercel), which may include IP addresses for short periods, used solely to keep the Site running securely.

The Site does not use advertising cookies, marketing pixels, or third-party tracking.

3. Legal bases for processing

We rely on the following lawful bases under the Kenya DPA:

• Legitimate interests — to operate and secure the Site and to understand aggregate traffic patterns.
• Consent — when you voluntarily contact us by email.
• Legal obligation — where we must retain information to comply with Kenyan law.

4. How we use your data

• Maintain, secure, and improve the Site.
• Respond to enquiries you send us by email.
• Understand which pages are helpful, at an aggregate level.
• Comply with legal or regulatory obligations applicable to us in Kenya.

We do not sell personal data. We do not share it for advertising.

5. Data sharing

We use a small number of trusted service providers who act as data processors on our behalf:

• Vercel Inc. — hosting, analytics, and performance monitoring.
• Email providers — to receive and respond to messages sent to our contact address.

These providers process data under contractual safeguards. Where data is transferred outside Kenya, we rely on appropriate safeguards recognised under the Kenya DPA.

6. Data retention

Anonymised analytics are retained by our provider under its standard retention schedule. Email correspondence is retained only as long as necessary to handle your enquiry and meet our legal obligations, and is then deleted or archived securely.

7. Your rights under the Kenya DPA

You have the right to:

• Be informed of how your personal data is being used;
• Access the personal data we hold about you;
• Object to or restrict the processing of your personal data;
• Request rectification of inaccurate personal data;
• Request erasure (deletion) of your personal data;
• Request portability of your personal data in a common format;
• Withdraw consent at any time, without affecting prior processing.

To exercise any of these rights, email hello@razinilabs.com. We will respond within the timelines required under Kenyan law. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC), Kenya.

8. Security

We use reasonable technical and organisational measures — including HTTPS everywhere, access controls, and least-privilege principles — to protect data. No online service is perfectly secure, but we work to reduce risk and respond quickly to incidents.

9. Children

This Site is intended for a general audience and is not directed at children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it.

10. Changes to this Policy

We may update this Policy to reflect changes in our practices or in Kenyan law. The "Last updated" date above will reflect the latest version. We encourage you to review this page periodically.

11. Contact us

Questions about this Policy? Email hello@razinilabs.com or write to us at Westpark Towers, Mpesi Lane, Westlands, Nairobi, Kenya.